Yes. Lessons are offered during school holidays and are encouraged where possible.

Holiday lessons help students maintain momentum and often allow for deeper focus without the pressure of the school term.

Yes. Lessons are scheduled weekly to ensure continuity and meaningful progress.

Regular weekly lessons are essential for building strong fundamentals and maintaining steady development.

Yes. Enrolment is term‑based, with a minimum commitment of one school term.

This structure supports consistency, clear planning, and long‑term improvement.

Yes. Online lessons are available for students Australia‑wide and follow the same structured, professional approach as in‑person lessons.

Lessons are reserved specifically for each student and scheduled back‑to‑back.

This policy exists to protect lesson quality, consistency, and fairness across the studio.

Lessons cancelled with less than 24 hours’ notice are charged in full.

If at least 24 hours’ notice is provided, a make‑up lesson may be offered subject to availability, or the lesson may be credited within the same term.

• Make‑up lessons are not guaranteed and depend on availability

• A maximum of three make‑ups or credits per term is permitted

• Any approved make‑up lesson or credit must be used within the same term, unless otherwise agreed

If a student does not attend a lesson and provides no notice, this is considered a no call / no show.

No make‑up lesson or credit is provided, and the lesson fee cannot be transferred to future lessons.

Where appropriate, an online lesson may be arranged instead of cancelling.

In cases of illness or family emergency, the lesson may be made up (subject to availability) or credited within the same term.

If a medical certificate is provided, the lesson fee will be waived.

If the instructor needs to cancel a lesson, students may choose a make‑up lesson or receive a credit within the term.

If the instructor needs to cancel a lesson, students may choose a make‑up lesson or receive a credit within the term.

Lessons run to scheduled times. Late arrival shortens the lesson.

If a lesson begins late due to the instructor’s schedule, the full lesson time will always be provided.

These policies are designed to maintain a consistent weekly schedule, protect progress for all students, and ensure fairness in a fully booked studio.

Regular attendance and preparation are essential for meaningful, long‑term development.